In real estate sales, all the home's a stage
By TOM BELL, Portland Press Herald Writer
© 2006 Blethen Maine Newspapers Inc. |
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It took years for Tom Cannon to build up his collection: tribal masks from Nepal, a straw hat from Vietnam, a batik print from Senegal, a South Pacific imp, a 3-foot statue of the Hindu god Shiva.
All of these he displayed in his cozy West End condominium, which has been on the market since last fall and remains unsold after more than 50 showings.
Enter Paula Jalbert, who was hired by his broker to "stage" the condo.
Jalbert was blunt. The Hindu god, the imp, the hat, the masks - they had to go, she told the 48-year-old bachelor.
She also banished the Oriental rugs, which made the rooms darker, personal photographs and any painting that seemed eclectic or abstract. But Cannon kept an arty watercolor of a half-nude woman on the living room wall.
That painting, a disapproving Jalbert explained when she returned on her second visit, would distract people and keep them from seeing the entire room.
"Oh my god, there are nudes!" she said, mimicking the inner voice of a prospective buyer.
Jalbert is a home stager - someone who rearranges a house to make it more marketable. For an empty house, she brings in furniture and table settings to help buyers imagine it as their own home.
Home staging, which first became popular on the West Coast, has only recently moved to the East Coast. In Massachusetts and Connecticut, some real estate companies have in-house stagers who are sent out to redecorate a home as soon as it is listed.
Although Maine Realtors typically advise sellers on how to showcase their homes, Jalbert is among the first in Portland to make staging a business.
Her biggest challenge, she said, is explaining to people what she does for a living.
"In San Francisco, it's not, 'What is staging?' it's 'Who's your stager?' It's a given," she said. "Here in Maine, it's always tougher to market here. It takes two years for trends in the West to get to Maine."
The principles of staging are simple. A home for sale is nothing more than merchandise that needs to be displayed to its best advantage, like any retail item, said Jalbert, who owned a trendy Old Port home goods shop, Motifs, before she became a real estate broker more than three years ago.
She began offering her staging services a year and half ago. These days, she spends about half her time selling houses as a broker and the other half staging them for other brokers.
Any house on the market should be clean and uncluttered, she said. The decor should be mainstream so it appeals to the widest possible audience.
She says homes sell faster if the owner's personality is sucked out.
"A seller's decor dominates the space so much the buyer can't imagine themselves in the space," she said. "You've got to neutralize the place and depersonalize it. You've got to get your taste out of there."
In some cases, she recommends that rooms be repainted if the colors are odd, like a foyer she saw recently that was painted forest green. She said real estate agents have a hard time giving their clients the same advice because they don't want to upset them and lose a client.
"I'm the bad cop," she said. "The Realtors don't want to insult potential sellers and say, 'This wallpaper has to go.' "
She charges a flat fee of $200 for "staging consultation," which includes one walk-through inspection and a to-do list. She charges $65 an hour for additional staging services, such as bringing in furniture and decorating a home.
"She has the ability to empty a space out and not make it feel empty," said broker David Whitten, who recently hired Jalbert to stage all his properties as a service to his sellers. He said Jalbert also has the ability to sell her ideas to people so that they come to embrace them.
At a time when buyers have a lot of options because so many homes are on the market, it's crucial that homes are staged well, Whitten said.
"The market is such that you have to do every last possible thing you can do," he said. "The more you can do right upfront the better."
Cannon said Jalbert's makeover of his condo was not an easy process for him. He agreed that some of the artwork needed to go, such as his painting of the Tolkein characters Bilbo Baggins and Gandalf sitting in a Hobbit house.
"She had me take that down right away," he said. "For the rest of it, I was resistant and pretended I didn't hear the first time."
Eventually, though, he gave in. On Wednesday, while he was at work, she redecorated his condo.
She moved the furniture around so there was "more balance" in the room. She brought in some colorful accessory pillows for the couch. For the dining room table, she placed some candles and created an intimate table setting. She brought more candles for the bathroom, as well as new towels and potted plants.
When he came home, Cannon said, the condo seemed brighter, larger and more feminine.
"It doesn't feel as much like my house anymore," he said. "It seems like something to sell, and now it's time to do it."
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